What are the minimum requirements for using or accessing CourseArc content?

Modified on Wed, 14 Oct at 4:24 PM

This article outlines the browser, mobile device, network, and authentication requirements for using CourseArc.


Browser Support

CourseArc supports the following browsers:

  • Google Chrome

  • Apple Safari

  • Mozilla Firefox

  • Microsoft Edge


Content creators: Use the current version of a supported browser when creating and managing CourseArc content.


Learners: The two most recent versions of each supported browser are supported when accessing CourseArc content.


Mobile Support

Content creation: Creating or editing CourseArc content on a mobile device is not officially supported. A desktop or laptop computer is recommended.


Learner access: Learners can access CourseArc content on mobile devices, provided their learning management system (LMS) supports LTI integration on mobile devices. The two most recent versions of Chrome, Safari, Firefox, and Edge are supported.


Internet Connection

A broadband internet connection with a speed of at least 1 Mbps is recommended. Higher speeds may be needed for content that includes video or other media.


LTI Authentication

Content creators and learners accessing CourseArc through their LMS are authenticated using Learning Tools Interoperability (LTI).


By default, CourseArc content requires LTI authentication and cannot be accessed directly without it. Content configured with the Public Course? option set to Yes is an exception.


Firewall Settings

Ensure that outbound HTTPS traffic over port 443 is permitted and that connections to your organization's CourseArc subdomain are allowed.


For example: yoursubdomain.coursearc.com


Cookies

Cookies must be enabled in the browser for content creators and learners to use CourseArc and interact with its content. In some cases it may be necessary to enable third party cookies or specifically whitelist yoursubdomain.coursearc.com cookies in your browser.


For more information on how to enable cookies or whitelist your CourseArc domain, refer to the following articles: 


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article