What does the "Uh Oh" page mean?

Modified on Tue, 31 Jan, 2023 at 1:51 PM

The "Uh Oh" page, also known as the Learner Support Message, is a page that users will see when they try to access content in CourseArc without being logged in. 



There are a few reasons that a user might see this message:

  • They have copied and pasted a link to non-public course content and are trying to access it outside their LMS.
  • The LTI is configured incorrectly in the LMS.
  • The wrong link is being used in the LMS course for the CourseArc content.


The Learner Support Message can be customized.
How do I customize the Learner Support Message



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