How do I customize the Learner Support (Uh Oh) message?

The Learner Support Message can be customized to meet an organizations needs. Here are the ways the Learner Support Message can be customized:

• Text can be added/changed
• Header Logo can be replaced
• Login button area can be removed

To change the text on the Learner Support Message page:

Text can be added/changed to instruct learners where to go for assistance (link to organization help desk, ticketing system, email contact etc), and wording can be changed to reflect any information an organization wishes to give users/learners.

To make changes to the text, log in to CourseArc. In the top menu click "Settings" and then click "Learner Support Message"

Use the WYSIYWG editor on the page to customize the text on the page.

To replace the header logo with your organization logo:

Add the following code to the "Footer Code" area:

<script>
$( document ).ready(function() {
    $('.page-header img').prop('src', 'FILEURL'); 
});
</script>

*Make sure to FILEURL with the URL to the image you would like you use. You can upload the image to the file manager in CourseArc or link to it from another online source.

To remove the "Login" area at the bottom of the Learner Support Message page:

Add the following code to the "Footer Code" area:

<style>
.well.login { display:none; } 
</style>