Only a System or Course Administrator can add a user in CourseArc. Course Administrators are limited to assigning users to course level roles.

  1. Select Users from the Settings dropdown.

  2. Multiple new user accounts can be created with the Import Users option or the Add New User button can be used to create individual user accounts.

  3. To add a single user, click the Add New User button.
    • Fill out the Full Name: and Email: fields.
    • If the user should be assigned System Administrator, Course Administrator, Graphic Designer, or Glossary Editor roles, select the required roles in the Global Roles: section.
    • Enable Yes for the email notification setting and then click the Save or Save and Add Another button.
    • The new user will receive an email notification with instructions to access their CourseArc account and create a password.



  4. To add multiple users, click the Import Users button.
    • The Import Users form will appear.
    • Click Choose File and upload an Excel (.xlsx) or comma-separated values (.csv) file containing each user's full name and email address.
    • Select an email notification option and click Import.
    • Each new user will receive an email notification with instructions to access their CourseArc account and reset their password.
    • If a user requires System Administrator, Course Administrator, Graphic Designer, or Glossary Editor roles, those roles must be assigned after the list has been imported into the Users view.