Using an established workflow process with CourseArc will help improve the quality of course content.


Here is a list of roles that may be involved in a content development project. Recommended corresponding CourseArc roles are noted in parentheses.


At a minimum, it is recommended to have the roles denoted in bold.

  1. Project Manager (Course Administrator role)
  2. Course Leader (Course Leader role)
  3. Lead Content Builder (Editor role)
  4. Content Builder (Editor role)
  5. Custom Developer (Editor or no role)
  6. Editor (Editor role)
  7. Internal Reviewer (Commenter role)
  8. Accessibility Reviewer (Commenter role)
  9. External Reviewer (Commenter role)
  10. Course Approver (Approver role)

Suggested workflow:

Step

Description

1

Course Leader requests new course from the Course Administrator; includes name of course, outline of modules, and users/roles. Course Administrator notifies Course Leader when request is completed.

2

Course Leader creates modules and adds users based on their role at the course or module level (module recommended).

3

Content Builders build pages that are automatically set to Draft. Lead Content Builder notifies the Course Leader when a module is completed and ready for editing. Course Leader assigns the developer work as needed.

4

Course Leader changes the status of all pages in module to In Editing and assigns the module to the Editor. Editor notifies the Course Leader when a module is completed and ready for review. 

5

Course Leader assigns the module to the Internal Reviewer and Accessibility Reviewer. Internal Reviewer and Accessibility Reviewer notify the Course Leader when they are completed. 

6

Course Leader assigns rewrites, as needed. Course Leader sends module to External Reviewer. Course Leader assigns rewrites as needed. 

7

Course Leader changes the status of module to Ready for Approval and sends module to Course Approver. 

 8Course Approver reviews course and sets status of pages to Approved once they have been reviewed.