FAQ

Default solution folder, feel free to edit or delete it.

How do I configure Microsoft Edge to accept third-party cookies from CourseArc?
In the top right corner of a Microsoft Edge browser window, click ... (Settings and more). Click Settings. Under Settings, select Cookies and site per...
Sat, 16 Oct, 2021 at 2:58 PM
Chrome browser error message: A cookie could not be set. To view this content, please select this link to open this content in a new window.
CourseArc is working to develop a solution so that the following workarounds are not required. There are three options to work around the "A cookie...
Tue, 21 Jun, 2022 at 8:10 AM
How do I configure equation rendering in CourseArc?
CourseArc has two options for displaying math equations: MathJax and WIRIS. If the equation editor is enabled for the CourseArc installation, an equatio...
Thu, 4 Aug, 2022 at 7:40 AM
How do I use the Search All tool?
The Search All option searches for user-entered terms in course, module, and page titles. System and Course Administrators will see search results for a...
Wed, 23 Nov, 2022 at 3:01 PM
How do I print a course module?
Note: Due to the need to customize the print option to meet each customer's requirements, this feature is not available automatically. To request the pr...
Wed, 24 Mar, 2021 at 6:31 AM
How do I get a print button?
Due to customizations required to meet each customer's needs, the printing option is not available automatically. To request the print option for an org...
Thu, 11 Mar, 2021 at 12:31 PM
Google Analytics Tracking
Google Analytics  tracking code can be added into the Settings > Tracking Code page by a user with a System Administrator role. Custom Variables To ...
Tue, 5 Sep, 2023 at 9:22 AM
How do I sync my assignment score with the score in the grades area when they are different?
When your course's grades area doesn't match the score you see at the bottom right corner of your course page or on the View Scores modal, you can s...
Fri, 17 Nov, 2023 at 10:30 AM
Why am I getting an error message when I submit an activity?
If you are receiving an error message upon submitting an activity similar to this:  This means that we are missing information we need in order to sync y...
Sat, 4 May, 2024 at 9:27 AM